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Supervise Employee Access: Managers should monitor
which employees have keys to the restaurant, as well as access to other
areas such as cash drawers or location safes. Keep a list of any
employees who have access to front door, safe, and register keys, and
have each employee read and sign off on a list of the proper procedures
for using restaurant keys.
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Set and Communicate Cash Handling Policy: Train
employees who handle cash on the front or back end how to work cash
register and count money. Also require that a manager witness and sign
off on till balances and safe deposits.
-
Watch for Inconsistent till Balances: After tills are
counted, managers should ensure that the drawer balances to transaction
receipts. If an employee continues to have a till not balance, managers
must take immediate action and retrain the employee on how to properly
handle cash, as well as the cash register. If a problem persists, theft
could be an explanation.
-
Monitor Product Inventory: Managers should track
inventory on a regular basis, which could include weekly, monthly, or
even daily tracking. Make sure to keep an accurate record of all
supplies, including food and beverages. If inventory comes up short,
employee theft could be the cause.
-
Manage the Location Actively: Managers should take an
active role in operating procedures within the restaurant. This not only
helps deter theft, but can also boost employee morale.
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Install Sufficient Lighting: Ensure that lighting is
sufficient inside the location and outside. Increasing visibility not
only deters thieves, it increases overall employee safety. Also consider
motion sensor lights to save energy.
-
Offer Employee Profit Sharing and Other Perks:
Employees who share in the profits are less likely to steal because they
are essentially stealing from their coworkers, some of whom are
probably friends. Profit sharing has also been proven to increase
overall worker productivity. Also, offering free or discounted meals can
help reduce theft since it helps employees feel appreciated and valued.
-
Get Employees Involved: Empower employees to share in
the responsibility of the restaurant. Even consider offering a bonus,
reward, or award to employees who consistently balance tills or help
productivity in other ways.
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Install Security Systems: Surveillance cameras can help
deter employee theft, as well as potential criminals. Also implement
other security measures, such as changing up safe codes and not allowing
copies of keys to be made.
- Access Startup Capital: To fund a new venture or expand an existing one, check out Foodstart.com, a community-funding platform designed for food trucks and independent restaurants. In exchange for capital, backers receive great perks!
Foodstart is the only crowdfunding site created just for restaurants, breweries, cafés, food trucks, and other food business.
Monday 12 August 2013
10 Tips to Reduce Employee Theft at Restaurants
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